Simplemytrip.com claims no responsibility for any loss, damage, accident, injury, sickness or schedule change due to weather, strike or any other cause beyond Simplemytrip.com’s control. We will make every effort to safeguard our customers and their personal property, but cannot be held responsible for personal events beyond the tour operators control, or to damage sustained by tourists including those occurring outside the touring program. Simplemytrip.com acts in good faith, and cannot be held responsible for any agent, hotel, coach operator, tour guide or any other person’s or company’s acts, defaults or delays. We therefore advise all customers to have comprehensive travel insurance to meet all contingencies. Simplemytrip.com reserves the right to change the hotel, without prior notice, should the necessity arise.
Our goal is to provide excellent customer service and in order to do so we maintain strict quality monitoring. If, for any reason, you are dissatisfied with your tour package, we want to hear about it. We recommend you contact us as soon as any incident arises. If you are unable to do so at the time, you must advise Simplemytrip.com via e-mail within 30 days of your return. If you fail to do so, this may jeopardise your right to compensation.
All information in the website is subject to change. Simplemytrip.com reserves the right to alter/change/correct mistakes that may possibly appear in the website or published price lists. Simplemytrip.com also assumes no responsibility for any act of negligence or omission whatsoever, by any company whose services are used as part of packages provided.